CANCELLATION AND PAYMENT POLICY

CASA 

The client will have to pay 100% of the total price in advance after booking. If the stay is cancelled 15 days in advance, 50% of the amount will be refunded. The client will have to pay the price of the first night if he/she cancels after booking. The client will have to pay in advance the price of the first night after booking. Minimum booking in advance: No advance notice. 

HOSTEL

AVAILABLE FROM APRIL TO OCTOBER
The client will have to pay the full price of the booking if he/she cancels at any time. The client will have to pay the total price of the booking in advance at any time. If the stay is cancelled 15 days in advance, 50% of the amount will be refunded. Minimum advance booking: No advance notice 

APARTMENT

AVAILABLE FROM NOVEMBER TO MARCH
Non-refundable The client will have to pay the full price of the booking if he cancels at any time. Minimum length of stay 2 days. Minimum advance booking 1 day. A deposit of 100€ is requested upon arrival at the flat and will be returned within 7 days. 

For any questions or complaints, please contact us at:

info@casavictoriarural.com

CONDITIONS OF SALE

CIRUEÑA TOUR S.L. offers in our on-line shop the possibility of purchasing our products 24 hours a day, every day of the year and where you can buy kitchen items from the comfort of your computer. Below are the general conditions that regulate the purchase of our products through info@casavictoriarural.com. The use of this website establishes the acceptance of these general conditions.

REGISTRATION

To buy in our online shop CIRUEÑA TOUR S.L. you must register. Your details will be saved and your future purchases will be faster. To register and buy in our online shop you must go to the “Register” section. If you are registered to buy in our online shop and you have forgotten your password, go to the “Register” section, click on the option “Forgot your password?”, enter your e-mail address and “continue” and you will immediately receive an e-mail with your password. There is also the option of purchasing without registering where we will not store any data apart from what is essential for the management of the purchase as indicated by the applicable legal regulations. 

PURCHASING PROCEDURE

After entering our shop you will see several ways to search and select our products. You can choose by style, type, size availability or view all our products and sort them by price. To see the article in more detail click on the photograph of the model and you will see the detailed product sheet with characteristics, available colours and a zoom on the photograph. Once you have chosen the product you want to buy.

Then select the colour you like the most, the quantity of items and click on the “add to cart” button. When you want to confirm your purchases click on My

cart, then click on confirm order and you will be taken to the Identification page. If you are not yet registered, you must fill in the required information and click “Accept”. If you are already a user, click on “Go to my account” and access your account with your username and password.

Once inside your account you will see your cart and then you must click “Confirm order” and you will go to Shipping and Payment.

In this part you must specify whether you want the order to be sent to your registered address or to a different one, and then make the payment with your credit card by clicking on “Finish order”. Once the payment is completed you will see the Order Registration Confirmation and you will immediately receive the confirmation in your email.

CUSTOMER SERVICE

If you have any questions regarding products or services of our online shop, please contact us through our email info@casavictoriarural.com We will answer you quickly.

GEOGRAPHICAL SCOPE
Our online shop is currently available for sales made with countries of delivery destination:

GERMANY, AUSTRIA, BELGIUM, BULGARIA, CYPRUS, DENMARK, SLOVAKIA, SPAIN (Canary Islands, Ceuta and Melilla are exempt), UNITED STATES, ESTONIA, FINLAND, FRANCE, GREECE, HOLLAND, HUNGARY, IRELAND, ITALY, LATVIA, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, POLAND, PORTUGAL (Mainland), CZECH REPUBLIC, ROMANIA, SWEDEN, UNITED KINGDOM and UNITED KINGDOM.

PRICE OF THE PRODUCTS

The price of the products is in EUROS and includes the taxes of law according to the Spanish Legislation. In the final purchase summary the final or total price of the purchase is shown, indicating the amount corresponding to the price of the product determined and the amount corresponding to the applicable taxes according to the country chosen in the shipping data. In relation to Value Added Tax, as a general rule, the tax rate of 21% will be applied for the territory of the European Union where this tax is applicable. The prices shown may be revised and modified at any time by the following persons responsible:Owner: – CIRUEÑA TOUR S.L.

Address: – CIRUEÑA TOUR S.L: – CIRUEÑA TOUR S.L. .

CIF:B26509885

Address: Plaza del horno 8
26258 Cirueña

EMAIL:info@casavictoriarural.com

The prices and offers, unless expressly indicated, are only valid for purchase through this website, and their validity is only guaranteed for the duration of the open session. VAT (10%) is included in the published prices.

PAYMENT METHOD

The online shop CIRUEÑA TOUR S.L. accepts the following payment methods:

– Credit and debit cards: VISA, MASTERCARD and VISA ELECTRON.

o Payments made with these cards are charged in real time.

PAYMENT SECURITY

The purchases made and the data transmitted are SSL encrypted so that the purchase process is secure. For greater security, the CIRUEÑA TOUR S.L. on-line shop never has access to confidential information relating to the means of payment. As they are not stored, the bank details of each user will be requested for each new order.